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                 From 1 January 2022

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  1. You are making a purchase

Make purchases in points of sale marked TAX FREE. Remember that you are entitled to a VAT refund when you buy goods for a minimum of PLN 200 from one seller.

  1. The seller is registering TAX FREE 

Inform the seller that you want to use TAX FREE service. Choose the way of tax refund (non-cash, cash). 

Choose the form of the TAX FREE document: 

• electronic form sent to your e-mail address, e.g. as a pdf file, 

• printout. 

Your TAX FREE document is forwarded to the border.

  1. You are exporting abroad 

BEFORE YOU LEAVE, MAKE SURE THAT YOU HAVE: 

• electronic document on your mobile device or 

• printed TAX FREE document and 

• all purchased goods included in the TAX FREE document – if NOT – report it at the border.

AT THE BORDER: 

• show the Customs and Tax Service officer your TAX FREE documents (printed or on a mobile device), 

• inform about missing goods, 

• present the exported goods (on request), 

• the TAX FREE system will generate an electronic export confirmation for all the presented TAX FREE documents, 

• on request you will receive a POLSKA – CŁO (POLAND – DUTY) stamp on the printed TAX FREE documents.

IMPORTANT: 

• TAX FREE documents issued in another Member State will be registered in the TAX FREE system. In this case, the stamp POLSKA – CŁO will be the confirmation of exportation of goods. 

• If you are leaving the territory of the European Union from the territory of a Member State other than Poland, you must have paper TAX FREE documents. They will confirm that the goods have been exported in accordance with the regulations in force in a given country.

  1. You are receiving a VAT refund 

• use non-cash form of tax refund, 

• you have to collect the cash from the seller in person, 

• remember that you cannot change once chosen form of tax refund.